Order Tracking

At Auralore, we make it easy to stay updated on your order from checkout to delivery.

1. How to Track Your Order

Once your order ships, you will receive a shipping confirmation email containing:

Your tracking number
A link to the carrier’s tracking page

Simply click the link or enter your tracking number on the carrier’s website to see real-time updates.

2. Typical Delivery Times

Orders are processed within 1–2 business days.
Delivery usually takes 2–4 business days within the United States.

Please note that delivery times may vary slightly due to holidays, weather, or carrier delays.

3. Lost or Missing Packages

If your tracking status shows “Delivered” but you haven’t received your order:

Check around your delivery area and with neighbors or building management.
Contact the carrier directly with your tracking number for more details.
If you still cannot locate your package, email support@auralore.shop, and our team will help investigate and resolve the issue.

4. Update Your Shipping Information

It’s important to provide the correct shipping address at checkout.
If you notice an error after placing your order, contact us immediately at support@auralore.shop.
Once the order has been shipped, we may not be able to change the address.

5. Contact Us

For any tracking-related questions, reach out to our support team:

📧 Email: support@auralore.shop
📞 Phone: +1 956-396-3447

We typically respond to inquiries within 24 hours on business days.