New Arrivals, Defined Differently

Contact information

We’re here to help with any questions about your order, shipping, returns, or general inquiries.


Customer Support

  • 📧 Email: support@auralore.shop

  • 📞 Phone: 713-592-4810

  • 🕒 Support Hours: Monday – Friday (Business Hours)

We aim to respond to all inquiries within 24–48 business hours.


Mailing Address

Auralore
3308 Texas St
Houston, Texas 77003
United States


Order Support

If you are contacting us about an order, please include:

  • Order number

  • Full name used at checkout

  • A brief description of your issue

This helps us resolve your request faster.


Customer Care Commitment

At Auralore, we prioritize clear communication and fast support. Whether it’s tracking an order, requesting a return, or asking about a product, our team is ready to assist you.