Shipping policy

Effective Date: June 12, 2026
Website: https://auralore.shop

At Auralore, we aim to deliver your order quickly, safely, and with full transparency. This Shipping Policy explains how we process, ship, and deliver orders placed on auralore.shop.

1. Shipping Coverage

We offer worldwide shipping to most countries.
If we are unable to ship to your location, you will be notified during checkout or shortly after placing your order.

2. Shipping Cost

Shipping is always free
No hidden fees or additional delivery charges are added at checkout

3. Processing Time

All orders go through a short processing period before shipment:

Processing time: 1–2 business days (Monday–Friday)

During this time, we verify, prepare, and package your order for dispatch.

4. Delivery Time

Once shipped, estimated delivery times are:

Standard Shipping: 3–5 business days (Monday–Friday)

Delivery times may vary slightly depending on destination, customs clearance, or local carrier delays.

5. Order Cut-Off Time

Orders placed after the daily cut-off time will be processed on the next business day.

Orders are processed Monday–Friday
Weekends and public holidays are not included in processing times

6. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.

You can use this tracking number to monitor your shipment until it arrives.

If you do not receive tracking information within 3 business days after ordering, please contact us.

7. Shipping Delays

While we work hard to ensure fast delivery, delays may occur due to:

Customs clearance procedures
Carrier disruptions
Weather conditions
High order volume periods

Auralore is not responsible for delays caused by external shipping carriers once the package has been dispatched.

8. Lost or Stolen Packages

If your package is marked as delivered but you have not received it:

Check with neighbors or your local carrier office first
Contact us immediately for assistance

We will work with the shipping carrier to investigate the issue.

9. Incorrect Address

It is the customer’s responsibility to provide accurate shipping information.

We are not responsible for:

Orders shipped to incorrect addresses provided at checkout
Delays caused by incomplete or incorrect information

If you notice an error, contact us immediately at support@auralore.shop.

10. Contact Information

For any shipping-related questions, you can reach us:

📧 support@auralore.shop
📞 713-592-4810
📍 3308 Texas St, Houston Texas 77003, United States